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Customer Support Portal

Here you can contact us if you are experiencing any problems

Our support email is support@scantool-direct.co.uk

We offer a remote assistance product support option to our customers who are experiencing difficulties in either installing or updating our products. Once you have contacted us we will  arrange a time for the support session,

Remote assistance instructions:

Please open the link https://sos.splashtop.com.

Download and run the program from the link. It will show you a 9-digit session code.

Tell us the session code then we can connect to your device.

 
 
 
 

 


Product enquiries: 02891 310 043
E: info@scantool-direct.co.uk